German Fernando Retana

Biography

German Fernando Retana, from Costa Rica, has a Ph.D. in Business with emphasis on Information Technology from Georgia Institute of Technology in the U.S., an MBA from INCAE, where he graduated with Honors, a Masters in Project Management from  Universidad para la Cooperación Internacional, and a degree in Computer Engineer from Instituto Tecnológico de Costa Rica, where he also graduated with Honors.

Before joining INCAE, he headed a 60+ users SAP implementation in Costa Rica. He also worked in a regional systems integration project that relied on remote computing technologies to allow users in Guatemala, Honduras, Dominican Republic and Costa Rica to run their applications off servers in Costa Rica. As part of his MBA internship, he collaborated in an MIT Media Lab project that involved wireless connectivity in a rural town.

As Assistant Professor in INCAE MBA programs, he teaches courses in the areas of Managerial Information Systems, Innovation and Technology, and Quantitative Methods. Professor Retana conducts research related to the cloud computing industry, technical support in IT services, and the co-production of IT services.

Profile

Academic Degrees

  • Ph.D. - IT Management. Georgia Institute of Technology.
  • Maestría - Project Management. University for International Cooperation.
  • MBA - With distinction. INCAE Business School
  • Ingeniería - Computer Engineering, honor graduate. Costa Rican Institute of Technology

Personal Information

Rank: 
Assistant Professor
Country of Origin: 
Costa Rica
Country of Residence: 
Costa Rica
Office Phone: 
+506 2437-2374
Office Fax: 
+506 2433-9101
Email: 
germanf.retana@incae.edu
Address: 
Walter Kissling Gam Campus, INCAE Business School, La Garita, Alajuela, Costa Rica
P.O. Box: 
960-4050 Alajuela, Costa Rica

Executive Education

Teaching areas

  • Quantitative Methods
  • Management Information Systems
  • Innovation and Technology

Programs

Courses

  • Gerencia de la Tecnología y Sistemas de Información
  • Technology and the Firm (IT+)
  • Métodos Cuantitativos

Publications

Work Experience

German F. Retana in an Assistant Professor who teaches in the areas Management Information Systems, Innovation and Technology, and Quantitative Methods. In the Information Systems academic community he is known for his deep involvement with the cloud computing industry. For his research he has worked directly with the business analytics team of a major global public Infrastructure-as-a-Service (IaaS) provider. He employs econometric methods to study how the provider’s technology support influences the way tens of thousands of customers make use of the on-demand cloud servers. He has presented his work at academic conferences including the International Conference on Information Systems (ICIS), the Workshop on Information Systems and Economics (WISE), and the INFORMS Annual Meeting, among others, and has also presented his research to industry executives of the cloud provider he is working with and to the Atlanta cloud community. While pursuing his Ph.D. at the Georgia Institute of Technology, he was one of the 2 students (out of 45) in the Scheller School of Business who were awarded the 2012 Ashford Watson Stalnaker Memorial Prize for Student Excellence in the PhD program, which considered his performance in both research and teaching. He was also honored with the campus-wide 2013 CETL / BP Outstanding Graduate Instructor award, in recognition for having designed and successfully taught a Data Business Communications course. Before starting his Ph.D., German headed a 60+ users SAP implementation in Costa Rica. He also worked in a regional systems integration project that relied on remote computing technologies to allow users in Guatemala, Honduras, Dominican Republic and Costa Rica to run their applications off servers in Costa Rica. As part of his MBA internship, he collaborated in an MIT Media Lab project that involved wireless connectivity in a rural town. German holds Ph.D. in Management with a concentration in IT Management from the Georgia Institute of Technology, an MBA (with distinction) from INCAE Business School, a Master’s degree in Project Management from the University for International Collaboration, and a BS degree (honor graduate) in Computer Engineering from the Costa Rican Institute of Technology. He was also an MBA exchange student for a semester at the Leipzig Graduate School of Management (HHL) in Germany. German enjoys playing soccer and dancing salsa very much. More info: germanretana.net. Updated August 2013.