Santiago Kraiselburd | INCAE Master Programs


Dr. Santiago Kraiselburd is Regional Director at KPMG´s Lat Am Hub, with a focus in Argentina Brasil and Chile. He is responsible for business development, knowledge creation, people development and leadership in client facing engagements on Supply Chain Management and Strategic Sourcing & Procurement Although Santiago has focused on the Consumer Goods industry, he has also served clients in a wide arrange of industries such as Agribusiness, Airline, Automotive, Chemicals, Oil & Gas, etc. In addition to INCAE, Santiago is an Adjunct Professor at the Universidad Torcuato Di Tella (Argentina), and teaches at the Zaragoza Logistics Center (Spain), both in the Massachusetts Institute of Technology (MIT) International Logistics Program and at the Spanish Masters program.


Professional and industry experience 
Beyond his academic credentials, Dr. Kraiselburd has had wide corporate experience. For example, Dr. Kraiselburd was Senior Expert in Supply Chain Management (part of the Advanced Operations Group) at McKinsey and Company´s Buenos Aires office, where he transferred from the Sao Paulo office, serving clients across LatAm. Before that, he was Professor of Supply Chain Management at Zaragoza Logistics Center (ZLC) in Spain, where he also served as Executive Director, from 2006 to 2011. During that period, he was also Vice-President of the Spanish National Center of Excellence in Logistics, and a member of the International Scientific Advisory Committee of Dinalog, the Dutch Institute for Advanced Logistics. At Citibank, among other functions, he was a Vice-president in the Corporate Banking Division, in charge of e-commerce for an eleven country region. At Aerolíneas Argentinas, where he was brought in by the American Airlines management team (who were in charge of the airline’s operations in 1999), he was head of internal consulting and worked in improving purchasing and inventory management.


Education and academic experience

Dr. Kraiselburd received a Doctorate in Business Administration (DBA) from Harvard University, a Masters in Business Administration (MBA) and a Masters of Science in Industrial and Systems Engineering from the University of Southern California (USC), and an Electronic Engineering degree specialized in Microprocessors from the Universidad Nacional de La Plata (Argentina). Dr. Kraiselburd has taught/led research through various appointments at the University of Chicago (USA), Harvard University (USA), IE Business School (Spain), INCAE (Costa Rica), the Instituto Tecnológico y de Estudios Superiores de Monterrey (México, the Massachusetts Institute of Technology (USA), the Universidad Nacional de La Plata (Argentina), the University of Southern California (USA), the Universidad Torcuato Di Tella (Argentina), the University of Toronto (Canada) and the University of St. Gallen (Switzerland). He has written numerous cases and articles published both in academic journals such as Production and Operations Management (POM), Manufacturing & Service Operations Management (M&SOM), International Journal of Production Economics (IJPE), Harvard Deusto Business Review and Supply Chain Quarterly.


Personal Information

Associate Professor
Country of Origin:
Country of Residence:
Office Phone:
+506 2437-2047
Office Fax:
+506 2433-9101
Avda Ilustración 31 Casa 33 50012 Zaragoza Spain
P.O. Box: 
Campus Walter Kissling Gam 960-4050 Alajuela, Costa Rica

Academic Degrees

  • D.B.A. - Concentration: Technology and Operations Management, Harvard Business School, Boston, Massachusetts, USA.
  • MBA - Marshall School of Business, University of Southern California (USC), Los Angeles, California, USA.
  • M.Sc - Industrial and Systems Engineering. University of Southern California (USC), Los Angeles, California, USA.
  • Ingeniería - Electronic Engineer. Universidad Nacional de La Plata (UNLP), La Plata, Buenos Aires, Argentina.

Teaching areas

  • Operations Management
  • Production


Work Experience

Regional Director, LatAm Hub, Supply Chain Management & Procurement. KPMG. ARGENTINA, CHILE & BRAZIL. 2015-Present time.

Senior Practice Expert, Advanced Operations Group (eq. Rank: Associate Partner). McKinsey & Co. Buenos Aires, ARGENTINA. 2013-2015.

Practice Expert, Advanced Operations Group (eq. Rank: Associate Partner). McKinsey & Co. Sao Paulo, BRAZIL. 2011-2013.

Executive Director. Zaragoza Logistics Center, Zaragoza, SPAIN. 2006-2011

External Consultant. 4RSYSTEMS, Philadelphia, Pennsylvania, USA. 2004.

Vice President, E-Commerce Head. Corporate Banking, Central America and Caribbean Region. CITIBANK N.A., Miami, Florida, USA. 2000-2001.

Manager, Cash Management. Global Transaction Services, Corporate Banking, Lat Am Regional Office. CITIBANK N.A., Buenos Aires, ARGENTINA. 1999-2000.

Manager, Internal Audit Unit AEROLÍNEAS ARGENTINAS-AUSTRAL LÍNEAS AEREAS, Buenos Aires, ARGENTINA. 1999- 1999.
Senior Consultant, Business Consulting Division. ARTHUR ANDERSEN, Buenos Aires, ARGENTINA. 1997- 1999.
Regional Manager, Latin America. STADCO-HPM, Los Angeles, California, USA. 1996-1997.